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How do I enter a gift voucher?

KD
2024-05-22

Question

According to my accountant, I should not enter gift vouchers under receipts because they have 0% vAT. But I do have to put them in a separate Excel file to keep track of them. The accountant will process this later. But I find this so cumbersome.

Is there really no way to enter the gift vouchers sold immediately? And how do I enter it correctly when a gift voucher has been redeemed?
E.g.: Customer has to pay £100 and gives a voucher from £50. Do I only enter that £50 because the gift voucher was entered earlier?

Best regards!

Hi,

I also found those gift vouchers a bit of a hassle at first, but I asked Support that question and they referred me to one of their articles from the learning center. Nowadays, I have fewer gift vouchers, but if I do have a sale, I will check it again to be sure. I think if you just search for 'gift voucher' in the learning center, you will be taken there directly. Best regards, Jan

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