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Error in invoice numbering

JP
2024-04-17

Question

Hi,

I had a purchase through my webshop yesterday, but the customer initially cancelled the purchase. My webshop also automatically generated a sales invoice from the cancelled order and therefore also assigned a number.

How do I proceed so that my sequence is correct in the accounts?

Thanks in advance!

Shouldn't you just enter the original and credit note from your webshop? Or maybe I'm missing something :)

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You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.

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