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Hello
I have created an invoice, but it is incorrect. The customer does not have to pay it, but has already received it, so I want to create a credit note, but it does not state in the negative? Is this correct?
Thank you for your answer
Gr
Hello
I have created an invoice, but it is incorrect. The customer does not have to pay it, but has already received it, so I want to create a credit note, but it does not state in the negative? Is this correct?
Thank you for your answer
Gr
A credit note is always negative. So the amount on the credit note must be positive to have the desired effect. :)
Esther
Everything is positive in Dexxter. But the system does calculate negatively if the 'is credit note' box is ticked for your income (and likewise for your expenses), and then everything in the complete accounts is correct. If you want to show a negative amount on the credit note you send, you must ensure that a - sign is placed in front of the amounts in your layout.
Johan
You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.