Peppol invoice not found

I also received several emails that stated that invoices were sent via Peppol, but it also stated that there could be a few days' delay due to processing, etc. So just wait and see, and if it's still not okay by then, I would contact the various authorities, in your case Telenet.

I have the same 'problem'. I received an email from Telenet saying that the invoice was sent via Peppol, but it is not here. The email is dated 9/1, only three working days ago. So we will have to be patient. ;-)

Usually, an invoice sent via Peppol arrives immediately, although I have had it take about 12 hours before. But longer than 3 days??? I think we should contact Telenet because something doesn't seem right to me. :-)

Oops, it is the invoice from January 9, but I now see that I received the email yesterday afternoon at noon. So maybe we should wait after all...?

Quick update: I got an email from other supplier on January 6 saying the invoice was available. It didn't show up in Dexxter, so I contacted that supplier. Turns out they had to indicate or fill in something and that it should be okay within a few days. Because it's also quite new to them, the waiting times can be longer.

So don't hesitate to contact your suppliers to get an update.