I have a problem with Telenet…
I have a subscription as a private person and would like to keep it that way. But I receive a statement instead of an invoice, and unfortunately they are unwilling to change this.
I know that issuing a ‘receipt’ is a possibility (without vAT), but in some other way I get stuck and get the error message: This document may not include vAT.
I am using the cost category: mobile phone and internet, just for your information.
Can anyone give me any tips?
Hello,
Giel from the Dexxter team here!
When entering an expense in step 2 (basic information), did you perhaps delete the box next to 'include in vAT declaration'? You can leave that box checked, even if it is a receipt. (or if you want to enter the Telenet invoice as a receipt).
If you enter it as a "receipt" as shown in the video, you will not recover vAT, but it can still be included in your vAT declaration.
Feel free to let us know if you have any questions! Good luck!
You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.
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