Community

Invoice request bol.com

CB
2025-02-25

Question

Hello, I sell some products via bol.com. I recently received the statement from bol.com. This is my income and their commission in one summary. I created a sales invoice for my income to bol.com and entered their commission as an expense.

I always work with daily income. Now a customer has questioned their sales invoice via bol.com. When I create a sales invoice, DEXXTER records this as income (whether paid or not). However, this income has already been recorded via my sales invoice to bol.com. This means that the same income is recorded twice in the accounts for one sale.

Can I create a sales invoice for this customer and create a credit note that I do not send, with an explanation in the remark as to why I am creating a credit note?

Or what would be the correct solution?

Thanks in advance!

Hey, what you could possibly do is use an other invoicing programme for this (e.g. Billit).

Ask a question
Ask your question to the Dexxter community with over 27.000 sole traders and verified Dexxter experts.

30-day free trial. No credit card required.

You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.

Community

Other questions from the community

Cash receipts

Total excluding vAT per item

Invoice not paid on time: does it still count as income for the 2023 financial year?

Hotel expenses shared between colleagues?

Keeping receipts if they are in Dexxter

Link bank

Upload invoices

Terms and Conditions

No invoice at 0% vAT

Unfortunately! Our community is currently only open to people who are starting a trial period on Dexxter