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IC listing – credit note error message

BB
2025-04-04

Question

Hello,

At the beginning of this year, I mistakenly created and sent an invoice. Of course, I credited it for the same amount as the invoice.

Now the IC listing is giving the next error message. How do I deal with this and what is the solution?

Error code: E_ICO_NO_AMOUNT_TO_ZERO
“You provided goods and/or services to a client (XXX) and issued a credit note in their name for the same amount during the same period? You cannot enter it in the intra-Community statement if the final amount is equal to 0.”

Thanks in advance.

That seems more like a question for Dexxter Support.

Johan

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You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.

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