Community

credit note

PDC
2025-03-12

Question

Dear Sir/Madam, a customer paid me an advance invoice “for work to be carried out” for €2,000 (6% vAT included) // Ultimately, there was a change in the work to be carried out, and the new invoice amounts to only €529.18 (broken down as follows: €385.30 at 6% vAT and €99.80 at 21% vAT.

The question is… how do I add the credit note for that customer, because he should receive a total of €1,470.82 back from me.

I look forward to your solution – thank you in advance.

Regards, – Patrick

Solved - thank you!!

There are two options:

  1. You create a credit note for the advance invoice and a completely new (final) invoice. You then refund the difference between the two to the customer and mark both the credit note and the new (final) invoice as paid.You create a credit note in which you indicate what has changed for each item (less, but there may be items that have increased) and state that the advance invoice has now also become the final invoice and that everything has been paid. You do not create a final invoice. You refund the difference back to the customer and mark the credit note as paid.

Johan

Patrick, if it has been solved, then tick the 'solved' box above. Other users often only look at solved issues.

Johan

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