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I receive a credit note from my energy supplier.
I want to enter this, but I don’t get a positive result.
What am I doing wrong?
I receive a credit note from my energy supplier.
I want to enter this, but I don’t get a positive result.
What am I doing wrong?
How did you try to enter this?
When you enter this under purchase invoices, it is important that you tick the box indicating that it is a credit note. The date you select for this is the document date of the credit note, even if the original invoice was entered in a previous quarter or financial year, for example.
What CV says above is correct. In addition, make sure you fill in the amount of the credit note as a positive amount.
You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.