Your customer list: all the info and useful tips

Your customer list all the info and useful tips
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In this article, you can find out what a customer list is, when to submit it and what to look out for …

What is a customer list?

In the customer list, also known as the VAT list, you list all Belgian customers subject to VAT and exempted from VAT to whom you have invoiced services or products for at least € 250 excl. VAT during the previous calendar year.

You then have to provide that list from the previous year to the VAT administration via their digital portal called Intervat. Don’t worry, because Dexxter provides that list coupled with a simple step-by-step plan so you can submit easily.

What does it state correctly? 🔎

Here’s a bit of theory, but our tip: just use Dexxter! We automatically make sure the right customers end up 100% correct on your declarations!

Tips template 20

Tip

You should discover for yourself how easy it is to use Dexxter! Below is the theory of what does or does not appear on the customer list!


It is a summary in which you inform the VAT authorities which Belgian customers subject to VAT or exempted from VAT you have invoiced in the previous calendar year for at least € 250 excl. VAT on an annual basis.

This therefore concernsyour VAT subject to VAT and VAT exempted customers (VAT exempted = small companies with an annual turnover less than €25,000 who have applied for a VAT exemption).

Liberal professions, such as doctors, physiotherapists, nurses, etc., among others. are not subject to VAT. You do not then need to include them in your customer list.

To arrive at this result, you first filter at customer level: for each customer, you ask yourself the question: is the customer subject to VAT or exempt from VAT?

The customers to which the answer is yes, you filter further and look at the invoiced amount excluding vAT amount on an annual basis. Did you invoiced him for at least €250 excl. VAT in the previous calendar year? Check, then he should be included on the return.

Of course, you may also start from another angle, first filtering on the amount of €250 excl. VAT per customer. Only then do you take a look at which of these customers are subject to VAT or exempted from VAT, which then remain for your customer list.

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Do you do your accounting through Dexxter?

No worries then, because Dexxter makes sure your customer list is properly stated, we take care of the filtering!

Includes handy step-by-step plan for submitting your listing via Intervat.

Until when do I have time?

That customer listing must be submitted via Intervat, the digital platform for vAT administration, by 30 March at the latest .

Afraid of forgetting a deadline? Feel free to take a look at our Dexxter timeline. That way you can be sure you never forget a deadline, because along with all your other tax deadlines, you will always find a summary of your tax to-do’s there.

I am subject to VAT and my customer list is empty: do I have to submit anything?

Yep, always!

Nothing to do, but as an entrepreneur subject to VAT you always have to submit a customer list, even if it is completely empty.

This is not an exceptional situation either, think, for example, of a clothing shop subject to VAT that only sold clothing to private persons in the previous calendar year. That will have to submit an empty listing.

Or you have a webshop with an amount of customers subject to VAT, but if your sales value on an annual basis per individual customer remains below €250 excl. VAT, no one will end up on your customer list and you will therefore just submit an empty listing.

I myself am exempted from VAT: do I have to submit a customer list?

Yes, but not always!

Even if you yourself are exempted from VAT, you may perfectly well have to submit a customer list.

Is your customer list empty? Then you don’t have to do anything at all. A submission via Intervat is not necessary.

Do you have at least one customer on your customer list? Then you do need to submit a customer list.

This is a common misunderstanding, but if you have at least one customer on your customer list, you do have to submit a customer list as a VAT exempted entrepreneur.

Do you use Dexxter to keep your records in order? Good to hear, because Dexxter simply gives you automatic alerts when you need to submit a customer list.

And through our handy instructions, you also know exactly what to submit where on Intervat, so no chance of making a mistake!

I am not subject to VAT myself: do I have to submit a customer list?

No! Because you have nothing to do with VAT at all, as you fall under the Article 44 category of the VAT Code. You can find a lot of medical professions there, for example, the classics that are not subject to VAT.

Attention 1️⃣

We are not talking about entrepreneurs exempted from VAT! See the section above for that.

Attention 2️⃣

If you are a mixed subject to VAT, you will still have to submit a listing. This means that part of your activities are not subject to VAT, think of purely medical activities for example. But that other part of your activities are still subject to VAT or exempted from VAT, for example selling products or providing training.

Then you are a mixed VAT taxpayer and will still have to submit a customer list for the activities that are subject to VAT or exempted from VAT.

Would you like to discover Dexxter? 🚀

You can do so through Dexxter where you can always take advantage of our 30 days free trial. This gives you plenty of time to discover all our functionalities, including the customer list module.

Do you still have specific questions? That is perfectly normal, many of your colleagues do!

This is precisely why we have also built a community in Dexxter. That is a place in the application where entrepreneurs can ask questions and get answers from other entrepreneurs, sparring together to find solutions.

In addition, we also have learning centre available Dexxter, packed with content, videos, courses …

You are not alone as a (starting) self-employed person, let that be clear!

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