I have a problem with Telenet…
I have a subscription as a private person and would like to keep it that way. But I receive a statement instead of an invoice, and unfortunately they are unwilling to change this.
I know that issuing a ‘receipt’ is a possibility (without vAT), but in some other way I get stuck and get the error message: This document may not include vAT.
I am using the cost category: mobile phone and internet, just for your information.
Can anyone give me any tips?