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INCORRECT INVOICE ISSUED

RM
15/01/2023
Question

I created an invoice for the wrong customer, but only noticed this after confirming the invoice layout. I deleted the invoice but noticed that the numbering is no longer correct (the deleted invoice is not in the list, but the numbering continues as if the invoice is still there, e.g. invoice 100 was deleted, the next invoice is 101. The list then shows 99-101. Doesn’t this create confusion or problems?

Gosh... you could solve this by going to Settings > Sales Invoice

setting the numbering to 100, creating the next sales invoice and then setting the numbering back to 102 (you have to do it manually by resetting it to 102), otherwise it will continue with number 101 and you will get an error message.

Yes, if there is little difference in the date, it seems appropriate to fill in that number. Unless it was 4 months ago or so, then it might be a bit strange to fill that gap now with today's invoice :)

Or is it not a problem?Wouldn't it be better to solve such a problem by simply creating a credit note, or am I wrong?

Perhaps, but the invoice has already been deleted, so that's not much use to him now :)

But effectively, creating a credit note instead of deleting the invoice could also avoid this problem in the future.

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