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Error message customer list

PDV
23/02/2022
Question

Hello,

When I try to upload my customer list with the HTML file, I get the error message “The customer list for the current year can only be submitted after the vAT number has been deleted”. I can’t immediately find where I can change this. How can I resolve this?

Kind regards

Hello,

Giel from the Dexxter team here.

I see that no one has responded to your question, so I'll pick it up :) You are probably getting that error message because you are submitting the customer list for the 2022 financial year. The customer list you need to submit before 30/03/2022 is the one from 2021. So go back to the 2021 financial year (top right), then go to customer list and upload that customer list.

Hello

I would like to submit my summary customer list. I have one customer with one invoice above £250. This is in my list and I can upload it.

Other customer received 3 invoices, the individual amounts of which are 250 euros. However, these are not included in the list. Do I now have to create a fictitious invoice for myself for the total amount so that I can upload it?

Hello

When I go to my customer lists while I am in the 2023 financial year, clicking on 'fetch date' gives me a listing from 2022 instead of 2023.

How do I resolve this?

Kind regards

@RD, you need to go to the 2024 financial year. You should always submit the customer list from the previous year.
Kind regards,
Louise
Tice Nits
www.ticenits.be

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