Peppol deadline: 01-01-2026
00

Avoid fines

Peppol deadline: 01-01-2026
00

Avoid fines

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Credit note entered correctly or incorrectly?

LOVA
23/07/2025
Question

Hello, can someone tell me if I entered everything correctly?

I sent an invoice to my customer via Peppol (for the first time). They asked for a few edits to be made to the invoice, recommending that I should not delete the invoice (as it had already been sent), but instead add a credit note for this invoice (which was also sent to the customer) and then issue a new and correct invoice. Invoice 1 was therefore credited (with a credit note linked to invoice 1) and invoice 2 was then sent and paid by the customer. My dashboard states my income as the correct amount (and therefore not double).

Now I want to do my tax return and I see a double amount in my quarter summary. It also states that a credit note was issued and the final amount is correct and is not counted twice.

I assume I have done everything correctly, but would like to double-check. Is this the correct way to proceed?

If I understand correctly, you also asked our support collaborators this question? :) That's perfectly fine, but I'd like to come back to it here publicly! That way, others can also learn from the answer.Based on your description, it seems that you did everything correctly!

What you did was the correct procedure:

  • Once your sales invoice has been sent via Peppol, you add a credit note if you notice an error. Here is no way around this, as a sent invoice is final. Once sent, you are no longer legally allowed to delete or modify it, which is why Dexxter enforces this.

  • Your credit note completely neutralises the original sales invoice, after which you create a new, correct invoice.

OK, thank you!

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