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Dear Sir/Madam,
The customer has not paid their invoice. What should I do now?
Dear Sir/Madam,
The customer has not paid their invoice. What should I do now?
Unpaid invoice in Belgium – What to do?
✅ 1. Check the payment term✉️ 2. Send a payment reminder (friendly)
For example:
Subject: Reminder – outstanding invoice [invoice number]
Dear [customer name],Our records indicate that invoice [number] from [amount] with a due date of [date] has not yet been paid.
Could you please check whether this can still be brought okay?
Thank you in advance for your response!
Kind regards,
[Your name / company]
3. First and second reminders
4. Collection procedure
If payments are still not received:
Send a final reminder stating that you will be contacting a debt collection agency or solicitor.
You can then initiate amicable collection through a debt collection agency.
Or take the matter to the magistrate with a claim for collection.
You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.