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sent VF from Dexxter email address

PD
2024-04-04

Question

Dear Sir/Madam, My VFs are automatically sent from a Dexxter email address. Unfortunately, these may be perceived as phishing by my customer. One customer informed me that he had never had the email with my VF received on, so I sent it to him again separately in a pDF document.

Can the invoices be sent from my own email address?

If not, how can the customer trust that they have received an invoice from me via your channel, which is unfortunately still unknown and, let’s say, unloved by them? ;(

Thank you in advance for your feedback.

Kind regards, Petra

Same question. Several customers have already sent emails from Dexxter straight to the bin.
It is a pity that the emails first have to be sent to your personal address before they can be forwarded to the customer.

Add Dexxter's SPF record to your domain so that you can send emails from your own email address via the Dexxter platform. Can this be implemented?

I think this is a very important feature that will hopefully be implemented very soon in a next update. Similar platforms (price and features) do have this....

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