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How to enter an invoice from £0

EW
2023-12-22

Question

I have just started using Dexxter and am currently uploading all our old invoices.

One of those invoices is €0 because the customer paid for her entire purchase with a gift voucher. But I can’t enter €0 as the amount on a sales invoice. What should I do? If I leave it out, our numbering will no longer be correct. Or am I doing something completely wrong with the gift vouchers?

Hi, you can offset this as a discount. Enter a 100% discount and you're done. You could also add a comment saying: 'gift voucher offset as discount'.

Regards, Adrie

Thank you!

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