I sent a correct invoice as exempted from VAT, but my customer still paid me 21% extra on top of my invoice amount. What should I do about this? Report it and refund the money? There’s no need for a credit note because the invoice is correct, right? It’s only about £3, but I’m afraid the tax authorities would do a fuss if they ever checked my accounts.
I would simply inform your customer and refund the money.
If you are audited by the tax authorities, you can use the invoice and your account statements to show that he paid an extra £3 and that you have refunded that £3.
That's how I solved it in the meantime. Thank you!
You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.
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