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Credit note or zero invoice?

SM
2022-09-24

Question

I regularly issue invoices to private individuals. Occasionally, they cancel my services at the last minute, which means that I have already created/sent an invoice, but they no longer have to be paid.

Is it sufficient to simply edit this invoice to a zero invoice? Or do I actually have to add a credit note?

Difficult question... I would think, in theory at least, that you sent them to those people... So you will have to credit them. That's the theory, of course. I can perfectly imagine that many people will simply delete the sales invoice if it has to be cancelled anyway. I think that's even better than updating it to 0 euro afterwards. Simply deleting it and creating a new sales invoice with that invoice number leaves less of a 'trail' in your accounts.

Yes, I think in an ideal world I could just delete it, but unfortunately I had already created several other invoices in the meantime, so I have to be careful to keep the correct (chronological) numbering! That's why I simply created a zero invoice (or rather, updated it). Thank you for your answer!

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