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Cancel invoice

EE
2024-10-16

Question

Dear Sir/Madam,

I have created a credit note for two invoices, stating that these invoices are still 0 euro, as the order has been cancelled. Now that amount is still listed as to be received from customers. Is this normal?

Kind regards,

I think it's best to mark both the invoice and the credit note as paid now. If you only mark the credit note as paid and not the invoice, for example, this may be reflected incorrectly in your balance sheet.

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