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Refund of registration fee to private person

AB
2022-12-30

Question

A customer had registered for a workshop I was organising. Due to insufficient registrations, I had to cancel the workshop and refund the registration fee. How should I record this?

Can't you delete the initial sales invoice? Or is that cheating :p

Or add credit note?

Your first suggestion is not an option because you have to be able to account for every income on your professional account. I also considered a credit note, but then you first need to have an initial invoice, which I don't have because it's a payment from a private person...So you entered it via the daily receipts, just delete it there? There is a bin next to each entry, so you just need to indicate why you are deleting it and you're done.

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You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.

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