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Peppol deadline: 01-01-2026
00

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Why does my credit note not state in the -?

HDM
09/12/2024
Question

Hello

I have created an invoice, but it is incorrect. The customer does not have to pay it, but has already received it, so I want to create a credit note, but it does not state in the negative? Is this correct?

Thank you for your answer

Gr

A credit note is always negative. So the amount on the credit note must be positive to have the desired effect. :)

Esther

Everything is positive in Dexxter. But the system does calculate negatively if the 'is credit note' box is ticked for your income (and likewise for your expenses), and then everything in the complete accounts is correct. If you want to show a negative amount on the credit note you send, you must ensure that a - sign is placed in front of the amounts in your layout.

Johan

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