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Invoice paid, but vAT not

SDW
08/01/2025
Question

Hello, I have received on payment for an invoice, but the vAT has not been paid. In other words, the full amount has not been paid. I have already contacted them and it is clear that a mistake has been made and both parties agree on this.

What is the easiest way to resolve this?

If the customer agrees, they can simply make a second payment (the vAT amount) using the same payment reference. You can then book the entire invoice as 'paid'. Whether the payment is made in one go or in instalments makes no difference from an accounting point of view.

If this payment is made next month, together with other payment that is scheduled, would this be good or would it cause confusion?In itself, that is not a problem, but you will have to tick both invoices as paid. However, it is more logical to make two payments because then you can link each payment on the bank statement one-to-one with your outgoing invoices.

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You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.

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