I am a photographer and therefore have an Adobe subscription. I already had a licence from before I became self-employed. I receive monthly invoices with vAT charged (or taxes as stated on the invoice). There is an option in my customer environment to enter a vAT number, but when I do this, I get an error message and it seems that a Belgian number is not recognised. Their support team cannot help me here.
Am I the only one with this problem?
Are there people who have been able to enter their vAT number?
Would it help to stop the subscription and open a new one?