peppol

I have the same problem because I switched software, but my Peppol wasn't transferred immediately. During that interim period, I received some invoices in my old accounting software. Now, when I enter the expense in Dexter, I can't recover the vAT. I'm waiting for a possible solution.

Can't you request a duplicate invoice from Coolblue that could be sent via Peppol? First check with them or in your Coolblue account whether Peppol has been activated.

The email answer to my question from Coolblue was very clear about the invoices.

There is an XML attachment and an invoice; no other invoices are sent. You could add an XML file via Dexter, but i don't know how to do that.

I think it's a shame. I'm a small business owner and have been okay since September with Peppol to prevent this from happening in 2026, so it's a shame that a large company isn't making an effort.

Google "convert xml to pDF" and see which tool suits you best. Then you can hopefully convert the official XML file to pDF. Anyway, good luck. I converted the XML file to pDF and uploaded it, but I still can't claim back vAT because it wasn't sent via Peppol. I've received my Q8 fuel invoice via Peppol several times, but now suddenly not anymore (pDF in email again). The government and companies like Dexxter will have to do something. A transition period is needed until everything is in order. Is there a solution for this yet? The state and companies such as Dexxter will have to do something. A transition period that still allows this until everything is okay. Is there a solution here yet? Online purchases are now not possible without recovery.

No, it is still unsolved. I have sent an email to Intervat, where I file my vAT returns. Hopefully they will have an answer.

I did that too. My vAT office replied curtly: "We are not a consultancy firm. Please contact your accountant." Curious about your office.

Answer from Dexxter customer support:

Here is Dexxter customer support! I'm following up on your conversation with our chatbot.

The government is allowing a grace period during the first three months of 2026 for the activation of Peppol. This is a temporary exception!

During this grace period, you can still recover vAT for the time being, even if the invoice was not sent via Peppol.

However, it is important that you can prove that you have made efforts to activate Peppol, or that you have explicitly asked your supplier to invoice via Peppol from now on.

In Dexxter, you can still adjust the "VAT deduction" percentage for the time being (despite the warning during entry). This is set to 0 percent VAT deduction as the standard value, but can be temporarily edited!

Thank you. This worked for me.

Best regards,

Thank you for this.

So I fill in everything as usual, but I have to change the vAT deduction.

Kind regards,

Geerts Ann