As an entrepreneur, you’re probably already familiar with Peppol: the network that lets you exchange invoices securely and automatically with other businesses and government bodies. Super convenient. But what if the software you’re registered with on Peppol no longer fits your needs?
We’ll explain step by step how to deregister from your current Peppol access point and switch to a new Peppol provider.
Why switch to a new Peppol provider?
You might recognize this: you started with a simple invoicing tool that offered a free Peppol connection. Perfect at the beginning. But your needs evolve. Now you want more than just sending invoices—you want to manage your full accounting, create quotes, and keep everything in one place. That’s where an all-in-one solution like Dexxter becomes a logical next step.
The most common reasons for switching:
- More functionality: From invoicing to full accounting.
- Better support: A provider that actually helps when you have questions.
- Lower costs: Another provider may be more affordable.
- Ease of use: Your current tool is too complex or awkward.
Switching without stress: a simple step-by-step plan
Step 1: Choose your new Peppol Access Point
First, choose a new Peppol provider that better matches your current needs. In most cases, this isn’t a standalone Peppol service but part of your new accounting or invoicing software (for example, Dexxter). Create an account there—nothing changes yet in your existing setup.
Step 2: Deactivate the old Peppol connection
Next, make sure your old Peppol connection is properly deactivated. This avoids invoices ending up in two places or causing confusion. How you do this depends on your current software. Sometimes you can deactivate Peppol yourself in the app; other times you’ll need to contact support.
It’s smart to first check where you’re currently registered, for example via peppolcheck.be. That way you’re sure all messages will flow through your new route.
Below is an overview of Peppol tools and access points, with guidance on how to deregister. The exact process depends on the service provider and software.
Deregistration by provider / access point
Storecove
Accountable
Check in the Accountable app how to deregister from Peppol. If you can’t find it, contact their support team.
Lucy
Registration usually happens via your accountant or bookkeeper. Contact them and ask to stop your Peppol registration via Lucy. If needed, contact Lucy support.
Yuki
Same approach: registration is usually handled by your accountant or bookkeeper. Ask them to deregister you via Yuki. If needed, contact Yuki support.
Other (via Storecove dashboard)
- Log in to the Storecove dashboard
- Go to Access Point or Peppol settings
- Look for the option to stop your Peppol registration
- If you don’t see it, email [email protected] and explicitly ask to deregister your company from Peppol
- You’ll receive confirmation once it’s completed
Codabox access point
Doccle
Instructions: https://app.arcade.software/share/Fz1zLFT7QVoMrhi319UM
Some users get the message:
“This connection is linked to an active Peppol registration and cannot be removed.”
In that case, email [email protected] and ask them to deactivate your Peppol registration.
Clearfacts
Usually handled via your accountant or bookkeeper. Ask them to deregister you via ClearFacts. Wait for confirmation.
Adsolut
Also usually via your accountant or bookkeeper. Ask them to deregister you via Adsolut and wait for confirmation.
Kyte
Check in the Kyte app how to deregister from Peppol. If you can’t find it, contact Kyte support.
Flowin
Same approach as Kyte: check the app or contact support.
Other
Many customers are connected via Doccle, sometimes without realizing it. Always check this first.
If you’re not registered via Doccle, contact Codabox support and explicitly ask to deregister your company from Peppol:
https://codabox.com/nl/contacteer-ons/
Billit access point
Billit
- Log in to my.billit.be
- Go to Settings > Company details > Peppol
- Click “Unsubscribe from Peppol”
- Confirm (no waiting period)
ING Invoice Manager
Check in the app how to deregister. If you can’t find it, contact support.
Breex
Check in the Breex app or contact support.
Other
If you have issues, email [email protected] and explicitly ask to deregister your company from Peppol.
Unified Post access point
BillToBox
- Log in via itsme (required for Peppol actions)
- Check your email address matches your account email
- Click the Peppol icon (top left)
- Click “Unpublish”
OkiOki access point
OkiOki
- Log in to your OkiOki account
- Go to Settings > Invoicing > Peppol connection
- Click “Disconnect Peppol connection” (or similar)
- If not available, contact [email protected]
- Wait for confirmation
Teamleader access point
Teamleader
Email [email protected] and ask to deregister your company from Peppol.
Dexxter
- Log in to your Dexxter account
- Go to Settings > Integrations > Peppol
- Under “Receive messages”, click the three dots (top right) and choose Deregister
- Do this for both Peppol IDs
Odoo
Odoo
Check in the app how to deregister. If you can’t find it, email [email protected] and request deregistration.
Tradeinterop access point
Exact Online
Check in the app how to deregister. If needed, contact support.
Onfact access point
Onfact
Check in the app how to deregister. If needed, contact support.
Horus access point
Horus
Email [email protected] and ask to deregister your company from Peppol.
Step 3: Activate Peppol with your new provider
Once you’ve received confirmation that your old registration is stopped, activate Peppol in your new software.
Your new access point will republish your Peppol ID on the network. From then on, all new invoices will arrive there automatically.
The benefits of switching, at a glance
Switching Peppol access points is easy. The benefits are clear:
- Freedom: You’re not locked into one software provider.
- Flexibility: Your software adapts as your needs change.
- Continuity: No new Peppol ID needed; your contacts don’t need to be informed.
- Simplicity: No technical knowledge required—your new provider handles the move.
Frequently asked questions
What exactly is a Peppol Access Point?
Think of it as the gatekeeper to the Peppol network. It’s the service provider that connects you so you can exchange digital documents securely. Like an internet provider, but for Peppol.
Can you deregister only for sending or receiving?
You can send e-invoices via multiple software tools, but you can only receive them in one tool. If you’re already registered for receiving via one provider, you can still configure another tool to only send.
Do you need to deregister if you stop your business?
Yes. Peppol deregistration is not automatic when a business is legally closed. You must explicitly deregister via your access point.
Do I need to inform customers or suppliers about the switch?
No. Your Peppol ID stays the same. The network automatically routes messages to your new access point.
How long does a switch take?
Usually just a few hours. Once the new access point is active, all new documents arrive there.
Are there costs involved?
The technical transfer of your Peppol ID is free. You only pay for the subscription with your new software provider, where Peppol is often included.
